A straight rail, with an important option at the bottom
Acorn describes the 130 as fixed to the stairs rather than the wall. The chair folds when it is not in use, and a hinged rail is an option where the rail would otherwise cross a doorway or passage.
That hinge matters when describing a fault. A problem with the moving end of the rail is not the same enquiry as a chair which will not travel. Tell us which part you have noticed, without trying to force it into position.
- Mention a hinged section if your installation has one.
- Describe where the chair was when the problem first appeared.
- Photograph the rail end only from a safe, level position.
What to send with an Acorn 130 repair enquiry
The 130 has a diagnostic display. If a letter or number is already visible, copy it exactly or take a clear photo. A code is a useful starting point, not a diagnosis on its own.
It also helps to know whether the issue was first noticed using the chair control or a remote, whether there was a recent power interruption, and whether the lift has been unused for a while. There is no need to run it again to gather this information.
- The model and serial details, if accessible without opening a cover.
- Any display message, beeping or change you have already observed.
- Your location in Ireland and whether you need repair, service or removal.
Repair it, service it, or have it removed?
A lift that is no longer needed is a different job from one that has broken down. Say which applies so we can discuss the right next step, including assessment, servicing, professional removal or replacement advice.
We need to confirm the installed version and any parts required before promising a repair. If you are considering a second-hand 130 for another house, its straight rail still needs a proper assessment of the new stairs and the person using it.
A useful starting point
Tell us what you have, and what has changed.
We work on many stairlift brands. The exact model, installation and fault matter, so send a few details to confirm the options and any parts needed.
- The model name and serial number, if you can read the label safely.
- What happens when you try to use the lift, including any displayed code or sound.
- Your county, and whether you need a repair, service, removal or replacement.
If the lift is not working normally, avoid using it until you have advice. Do not bypass a safety device or open the lift to investigate.
Send your model detailsCommon questions
Questions about the Acorn 130
Is the Acorn 130 the same as the curved Acorn 180?
No. Acorn lists the 130 for straight stairs and the 180 for curved stairs. Use the name on your lift or its paperwork rather than choosing a manual from the chair colour.
Does a display code mean the batteries need replacing?
Not necessarily. Send the exact display message and what happened before the fault. The cause and any replacement parts need to be checked for your lift; a code alone is not enough to promise a battery repair.
Can I ask about removal even if the Acorn 130 still works?
Yes. Tell us that the lift is no longer required and include an overview of the rail and any hinge. We can confirm whether removal is available for your installation and discuss the work before arranging a visit.
Manufacturer information
These references support the model information above. Features and documentation can vary by version and installation.
- Acorn: official 130 straight stairlift information
- Acorn: official straight, curved and outdoor range
Guide updated .