If your stairlift has stopped working and has broken down, then follow our guide below.
There’s nothing worse than your stairlift breaking down, normally when something breaks like a TV, dishwasher – it doesn’t have the same detrimental effect like a broke stair lift does. But when your stairlift stops working, then it’s a matter of someone being trapped upstairs or not.
Today we’re going to cover some important points on why your stairlift may have stopped working and some advice on how to get it back up and running again. Keep reading to find out more…
Types Of Stairlift Problems
Stairlift Keeps Stopping When Going Upstairs
The most common type of stairlift issue is when it keeps stopping when going upstairs, sometimes it can be the case that both upstairs and downstairs it’s cutting out every few seconds.
Generally you just go again with the joystick until it stops a few inches later and keep repeating until the stairlift has reached it’s destination.
This clearly points to the possibility that your stairlift batteries are in need of replacement. Stair lift batteries generally last around 3-4 years depending on the type of stairlift and the quality of the batteries that are being used. If the lift is being used a lot then it’s expected that you could even be replacing your stairlift batteries every 2-3 years instead.
If your stairlift has stopped working due to faulty or worn batteries then check out our Stairlift Battery Replacement page to book your battery replacement service.
Stairlift Is Stuck At The Bottom Or Top
If your stairlift was previously working fine without issue and has gotten stuck at the bottom or top of the stairs, then chances is that your stairlift has entered into a “final limit” situation where it’s reached it’s top or bottom limit switch to the point that the lift won’t operate any longer in either direction.
Usually this requires an engineer call out but if you have a “handwinder” supplied with your lift then you can try hand winding it from the opposite direction of where it got stuck.
There can be many reasons for the stairlift getting stuck in a final limit situation, most common is that there’s debris or objects that have got caught up in the main drive unit of the stairlift or potentially one of the sensor switches have failed.
Whatever the case, check out our Stairlift Repair page to get a call out scheduled.
Stairlift Is Constantly Beeping
If your stair lift is beeping all the time, then it’s quite likely that it’s either not on a charge point or the charger is unplugged. Failing this then it’s most likely a faulty charger that needs replacement.
Most stairlifts charge at the bottom or top of the stairs, ensure your stairlift is in it’s normal position at the top or bottom of the stairs. Even if the stairlift looks like it’s parked where it’s supposed to be, still try and send the lift up / down further depending if you’re trying to park at the top or bottom of the stairs.
Also check the wall outlet where the charger for the stairlift is located, ensure it’s switched on and if in doubt about the wall outlet being used then get an extension lead and run an extension cable to the wall outlet location and try plugging the charger into the extension lead instead.
If the lift is still beeping after ensuring the lift is at it’s charge points and after verifying the charger is plugged in then visit out Stairlift Repair page to book your stairlift repair service. It’s important to take into account that your stairlift batteries may need replacing depending on how long the charging issue has existed for.
There’s many other potential stairlift problems that can cause your stair lift to break down. It’s always advised to check your user manual for a full list of faults and home remedies. If the issue is serious then it’s recommended to book a stairlift repair or battery replacement depending on what issues you are having.
We cover all 26 counties in Ireland across our stairlift repair services with fast call out and covering many brands. Book your repair service with us online today or call 087 341 9711.