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Minivator / Handicare fault codes

Minivator & Handicare Stairlift Error Codes

Minivator or Handicare stairlift showing an error code? Find your code below to see what it means and the likely fix — covering the 950, 1000 and 2000 models.

30 codes listed

Years ago, the Minivator stairlift company was bought by Handicare to bring the Minivator 950, 1000 and 2000 under the Handicare brand.

We have codes for most types of Handicare stair lifts including the now branded Handicare 950, 1000 and 2000. Please note that Handicare also offer other models of stairlifts including the Freecurve and 1100, which is not covered within this article currently.

If your stair lift has a serious issue and you’re based in Ireland, then feel free to get in touch with us to make a repair appointment.

Minivator / Handicare 950, 1000 & 2000 Codes

These 3 models of Minivator / Handicare lifts share the same codes between them

Code What it means & what to do
—
No Display
Check to see the stairlift is switched on, if it still won’t work then contact us for a quote.
–
Normal (Charging)
The lift is charging, if the lift doesn’t move then there may be fault with the toggle switch. Try using remote to see if it works.
0
Final Limit Activated
Check to see the key isn’t off, the emergency stop on the side of the seat isn’t pressed or the lift hasn’t over travelled.
1
Needs Charge
Ensure the power supply is on and the lift is on it’s charge point. Normally this is bottom or top of stairs.
2
Off Charge
Ensure the power supply is on and the lift is on it’s charge point. Normally this is bottom or top of stairs.
3
End Limit Reached
If it’s a right hand lift then it means it’s stuck at the top where it’s a left hand lift would mean it’s stuck at the bottom.
4
Footrest Safety Activated
Either the up or down footrest side is activated, check for obstructions.
5
End Limit Reached
If it’s a right hand lift then it means it’s stuck at the bottom where it’s a left hand lift would mean it’s stuck at the top.
6
Safety Edge Activated
Check footrest bottom & downside & chassis safety edges.
7
Batteries Critical
The batteries are low and most likely need replacing, bring down to nearest charge point and recharge. Contact us for a quote.
8
Stairlift Moving
The stairlift is moving up or down via the seat toggle switch.
9
Stairlift Moving
The stairlift is moving up or down via the seat toggle switch.
A
Hinge Is Open
If this issue remains, contact us to book a repair.
b
Switch Active
A switch is active already when the lift has been switched on. Make sure the up down switch is in neutral.
C
IR Address Fail
The Infrared remotes aren’t paired correctly with the stairlift.
d
Relay Not Open
There’s a fault with the main relay on the PCB. If persistent then replace relay or PCB. Contact us for a quote.
E
Relay Not Closed
There’s a fault with the main relay on the PCB or possibly batteries. Contact us for a quote.
F
Brake Circuit Fault
Possible PCB fault. Contact us for a quote.
g
Brake Not Connected
Check to see if brake is connected, if it is then test brake and possibly replace motor brake.
H
Relay Not Open
There’s a fault with the main relay on the PCB. If persistent then replace relay or PCB. Contact us for a quote.
J
Hinge Locking Error
There’s an issue with the interlock switch on the hinge. Contact us for a quote.
L
Motor Over Current
The motor is overloaded, check to see if there are any obstructions or user exceeding weight limit.
n
Half Speed
Possible low batteries or fault with the lift causing it to go into half speed mode. Also check PCB dip switches for this setting. Contact us for a quote.
o
Default Eprom
The Eprom Has Been Reset To Its Default Value (Flash Failure) – Faulty PCB. Contact us for a quote.
P
Power Swivel No Reply
Power swivel hasn’t replied, try pressing and holding the toggle up switch to turn the seat.
r
No Charge Current
Check to see if power supply is switched on.
U
No Float Indication
Most likely a faulty power supply, replace power supply.
Y
PCB Error
The main PCB board has a fault and needs replacing. Contact us for a quote.
.II.
Over Current
There’s an over current fault with the drive unit. Possibly replace drive unit / gearbox. Contact us for a quote.
.8.
Sleep Mode
The lift is in sleep mode, press the up or down on the toggle or remotes to re-activate the stair lift.
These codes are a general guide to help you understand what your stairlift is telling you. Some faults can be cleared at home (charging, obstructions, a turned seat), but anything involving the motor, brake, PCB board or safety circuit should be looked at by an engineer. If in doubt, don't force the lift — get in touch and we'll talk it through.

Code you can't clear? We'll get it sorted.

We repair every major stairlift brand across all 26 counties — most faults fixed on the first visit. Book online in two minutes or call 087 737 9265.

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Looking for a different brand? See Acorn & Brooks Stairlift Fault Codes →
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